On September 17, 2021, zonson smart auto "send service to ensure safety" activity concluding meeting was held grandly. Wu Mang, deputy General Manager of Zhuhai Bus Group, and Xu Qinglian, director of Quality and Service Center of zonson smart auto attended and completed 12 miniature fire stations presenting ceremony on behalf of both sides.

The leaders of the branches of the bus group, zonson smart auto after-sales department, product research Institute, production department, quality department, process department, procurement department and other leaders attended the meeting, the bus group vehicle technology department director ,Zhong Ting, presided over the meeting.

At the beginning of the meeting, Liu Baida, the director of after-sale service department of the company, reported the activity of "delivering services to ensure safety" in Zhuhai public transport.Since June 2, after-sales department organization company product related department leadership and technology research and development backbone personnel zhuhai bus each branch line held symposium six games, listen to the customer vehicle use problem feedback in detail, on the vehicle to run 3 years for collecting problems comprehensively, and technical analysis, exchange views with the customer communication, resolve customer problems.Customer on-site guidance, provide more comprehensive quality improvement direction for the follow-up company to deliver vehicle quality.

During the 100-day activity of "delivering services to ensure safety", the after-sales team carried out comprehensive investigation and safety maintenance on 1085 vehicles delivered to Zhuhai Public Transport, and timely dealt with and closed the problems existing in the vehicles.During this period, to more than 700 bus group each branch maintainer, pilot synchronization for 15 games site safety and technical training, improve the technical level of the maintenance personnel and the driver vehicle safety operation, saving energy, vehicle emergency response operation ability, and assist in doumen branch to complete vehicle emergency response operations and scene simulation vehicle emergency handling matters.

At the meeting, the leaders of the bus group, such as Zhong Ting, He Qingsong, Xie Xiaohuan, Li Wei and Wang Xiong, spoke one after another, giving high appreciation and gratitude to this activity.Immediately, Xu Qinglian, director of quality and Service Center, presented 12 sets of miniature fire fighting equipment to Zhuhai Public Transportation on behalf of ZTE Intelligent automobile, and Wu Mang, deputy general manager of public transportation Group, came on stage to receive it.

At the meeting, Xu Qinglian, director of Quality and Service Center of zonson smart auto, made a speech, thanking Zhuhai Bus Group and all branches for their strong support and cooperation to the activity, which achieved the expected results.Coordinating the leading cadres of all departments of the company to participate in the activities, so as to face the vehicle problems, understand the current situation of the vehicle, collect the defects and suggestions of the products delivered in the early stage, and lay a foundation for the quality improvement of the follow-up product research and development.Xu Qinglian said that customer satisfaction is the purpose and the ultimate goa of after-sales service.We should take practical actions to improve product quality, enhance the company's design and development, production, and after-sales process comprehensive ability.

Xu pointed out that Zonson Smart Auto and Zhuhai public transport is a continuous and in-depth strategic partnership.The after-sales service department of the company also participated in many large-scale events, such as international air show, Macao return, etc., which were well received by bus leaders and the society.With the launch of a series of new products, the follow-up activities of "delivering service and ensuring safety" will continue to be carried out to form a regular work.The company will always adhere to the corporate vision of "smart car, smart future", focusing on strategic customers, product research and development, quality service construction, together with Zhuhai public transport, zhuhai public transport development, continue to make new contributions!
Wu Mang, deputy general manager of the bus group, pointed out that the government has always attached great importance to the safety management of enterprises, and the technical status and maintenance of buses in Zhuhai are very important to the safety and operation of buses.Zhuhai buses carry about 1 million passengers every day, half of which are carried by ZTE smart cars, which is very important for the maintenance of buses.Thanks tozonson smart auto for carrying out this activity and service, which achieved good results and captured the fundamental needs of customers, and also reflected Zonson's pursuit of the concept of customer first.Wu pointed out that in the future, he hoped Zonson would continue to strengthen communication and coordination with various operating companies, and constantly improve the brand image of zonson smart auto and Zhuhai buses. She also wished zonson smart auto has better and better development